The Pensions Regulator (TPR) has outlined its expectations for the responsible use of artificial intelligence (AI) in workplace pensions in its a new AI Plan, warning that trustees and scheme managers must act now to protect savers from emerging AI-driven risks.
The regulator said AI had the potential to “transform pensions for the better” by improving administration, member engagement and decision-making, but stressed that accountability for outcomes would remain with trustees and scheme managers, even where AI systems are used






