News in brief – 31 May

- Legal & General's (L&G) transfer tracking service cuts firms calls by 60 per cent

L&G pension transfer tracking service 'Track My Apps' reduced the number of calls that specialist retirement company, Retirement Line, had regarding customer applications by 60 per cent. The digital service went live in January, and Retirement Line said that the real time digital responses have negated the need for phone conversations to update advisers and customers on cases.

- Brunel seeks independent non-exec chair

Brunel Pension Partnership is looking for an independent non-executive director to chair its Audit, Risk and Compliance Committee. The chosen candidate will be responsible for holding the executive directors to account for its stakeholders, including its LGPS clients and employees. They will also be tasked with managing potential conflicts of interest between external and internal auditors.

- Atlus and Fundscape form strategic partnership

Technology supplier, Altus, and research house, Fundscape, have formed a joint venture to “develop new solutions and products for the financial services industry”. The firms say that the partnership will integrate “rigorous systems engineering with in-depth industry expertise” to help provide innovative services to the financial market.

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