Senior post within this market-leading Pensions specialist, be at the forefront and play a pivotal role in driving DC master trust services forward.

About the role

• Oversee all operational delivery for teams across the UK
• Actively manage the service delivery, projects and technical and quality teams
• Process management and delivering business process improvements with a sharp focus on the member experience and quality
• Team and service quality and performance objectives
• Ensure all SLA's, KPI’s, delivery promises, and performance standards are met
• Manage risk and ensure compliance
• Work across the wider business to ensure seamless delivery
• Attend client/trustee meetings and assist in new business presentations

About you

• Strong background in Operational delivery with DC/Mastertrust areas
• Strong track record of people leadership
• Advocate of high performance and continuous improvement.

To discuss this role in confidence please call Ben Christensen on 020 7293 7022 or email benchristensen@sammons.co.uk. please quote reference 86393.

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website www.sammons.co.uk for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.