Speaker profile: Paul Day

Paul Day is the Network Volunteer Manager at The Pensions Ombudsman (TPO). TPO currently has a network of 200 volunteers. Paul is responsible for all strategic volunteer-related activity, including volunteer recruitment and support, to deliver a service in line with TPO’s Volunteer Strategy. Before joining TPO in 2018 Paul worked for The Pensions Advisory Services (TPAS) from 2016 as the Volunteer Manager responsible for managing its volunteer programme. Prior to working in a pension environment, Paul worked in the Civil Service for 17 years as a policy adviser. After leaving the Civil Service he set up his own management and training consultancy delivering positive action, equality and diversity, and soft skills training for individuals and organisations.