The Pensions Ombudsman (TPO) closed 4,853 overall pension complaints in 2020/21 despite the impact of Covid-19, representing a 6 per cent year-on-year increase, according to its Annual Reports and Accounts 2020/21.
The ombudsman highlighted this as an "excellent achievement", confirming that 1,442 of these complaints were closed informally through its early resolution team, while 762 pension complaints were resolved through its adjudication teams
Just 2 per cent of schemes currently have a fully documented member journey plan but the majority (52 per cent) plan to address this in the next two years, according to Aon
The Treasury Committee and the Work and Pensions Committee (WPC) have written to Prime Minister, Boris Johnson, again calling for the government to include financial fraud through paid-for advertising in the Online Safety Bill
Border to Coast Pensions Partnership is on track to deliver over £110m of cumulative net savings to Local Government Pension Scheme (LGPS) partner funds within its first decade, and over £250m in its first 15 years, according to its third annual report
The Pensions Regulator executive director of regulatory risk, David Fairs, discusses the need for pension schemes to pay more attention to climate-related risks
Employers in the Universities Superannuation Scheme (USS) have committed to providing even stronger levels of covenant support to the scheme in an effort to continue to deliver defined benefit (DB) pensions at affordable levels for scheme members and employers.
Whilst employers had previously backed Universities UK's (UUK's) proposed changes to the scheme, USS trustees argued that the indicative benefits would require further commitments for a covenant support package, prompting a second UUK consultation