You will be one of the main contacts between Pensions Administration teams, the Clients and associated Stakeholders. These include the Client, Client Managers, Third Party Providers and other internal parties.

You will be briefed on Clients expectations and SLAs across the varying pensions schemes owning and managing the relationship and expectations.

Ensuring that all client generated escalations, complaints and corrective actions are owned and proactively managed to closure and within agreed deadline, you will also attend client meetings to report on and discuss contracted services. You will also participate in discussions concerning tasks that are beyond the standard contracted service to clients are highlighted to the Client Manager.

To be considered for this role you will possess demonstrative pensions knowledge and have a high level of technical expertise within pensions and experience of managing a portfolio of clients across varying pensions schemes. In return you will be offered a competitive salary and benefits package.
Posted: 16/09/2019
Location
Birmingham
Job type
Salary
£35,000 to £40,000 pa
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