Educating pension scheme members about defined contribution (DC) and investments was voted the biggest pensions communications issue for 2011 in a poll carried out by SHILLING Communication at the Pensions Show last week.
Building trust and confidence in pensions, chosen by 32 per cent of delegates, was the second most important topic, followed by communication of legislative changes (16 per cent), communication of scheme reforms (12 per cent), and ticking the compliance box (2 per cent).
Commenting on the results, Katie Frost, director of SHILLING Communication, said: “It is encouraging that so many people are concerned with helping members to understand DC pensions and investments. It will be interesting to see if this happens in practice in 2011, and, subsequently, whether it helps to raise general levels of member awareness when it comes to the role they need to play in saving for the future.
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